As a leading communications company in the UK, BT serves the broadband, phone, TV and mobile needs of customers in the UK and in more than 170 countries worldwide. Employing over 105,000 employees, the business has complex training challenges, with staff working in 8 distinct, customer-facing business units including retail, call centre, engineers and more. Time poor and limited access to computers meant the L&D team needed a diverse solution which enabled them to meet the unique, complex needs of every learner.
BT – Success in training over 105,000 employees with video
