Did you know that Dialogflow CX can integrate with telephone providers? In this episode of Deconstructing Chatbots, we give you a quick walkthrough of IVR features and settings in Dialogflow CX – allowing you to customize your agent on the flow, page, and agent level. Watch to learn how you can create a robust teleprovider chatbot with Dialogflow CX!
Timestamps:
0:00 – Intro
1:09 – Dialogflow CX integration options
1:46 – Helpful things to keep in mind
2:20 – Enable IVR setting at the agent level
3:28 – Customizing IVR settings on a per flow level
3:54 – Enable IVR setting at the page level
4:59 – Conclusion
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Product: Dialogflow CX; fullname: AGV;