Serene Koh, head of group digital business and transformation, global consumer financial services, OCBC shares their strategies with Howie Lim.
Synopsis: The Business Times Branded Podcasts; finely curated, intelligent, thought provoking content for decision-makers. Inspired by the newsroom of your trusted partner.
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This episode of Tech in Finance podcast is presented by OCBC.
Highlights:
00:58 How inclusive true digitalisation is
02:13 Digital first is not digital only
04:05 Digitally assisting when needed
06:20 Assisting less digitally savvy employees
09:29 Changing mindsets
11:16 Closing gaps in the transformation journey
More about:
OCBC Personal Banking Accounts
https://www.ocbc.com/personal-banking/deposits.page
OCBC Digital Silvers Programme
https://www.ocbc.com/personal-banking/campaign/silver-years-digital-workshops.page
OCBC Money Lock
https://www.ocbc.com/personal-banking/security/secure-banking-ways/ocbc-moneylock.page
Written and hosted by Howie Lim (howielim@sph.com.sg)
With Serene Koh, head of group digital business and transformation, global consumer financial services, OCBC
Edited by: Howie Lim & Claressa Monteiro
Produced by: Howie Lim
Engineered by: Joann Chai Pei Chieh
Executive producer: Claressa Monteiro
A podcast by BT Podcasts, The Business Times, SPH Media
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